I Gotta Feeling…
Thursday, April 29th, 2010I love running to the Black Eyed Peas song “I Gotta Feeling”. It makes me feel like I am Wonder Woman. It’s so upbeat and motivating.
I want to pass the feeling that I get from this song on to you and your business. The last year and half has been tough for most businesses. Many have gone into their shells like turtles, hiding out until it’s safe to show their faces.
Well, I gotta feeling that things are looking up for the economy and business overall. I see businesses every day that are pumped up and ready to get out there and go after it. They’re taking a hard look at their market positioning and determining if there are ways they can make themselves more relevant in today’s world. They’re getting real about their web presences and realizing that they need to do what it takes to have a stronger site that is search engine friendly. They may not get what search engine marketing is all about but they know they can’t bury their heads in the sand about it anymore because their competitors are showing up and they are not.
Yeah, I realize that our economy is complicated and one thing impacts another and so on. But Americans are resilient people and we get bored sitting around waiting for the sky to fall so we start coming up with new ideas and ultimately roll up our sleeves and get busy. This is what I am seeing every day with companies all over the country. They’re gearing up to kick some serious booty.
What’s it going to take for you to “get the feeling” that things are going to be good for your business? I say do whatever it takes to wake this feeling up because chances are, your competition is already feeling it.
Your Website is Snowmageddon-Proof
Tuesday, February 16th, 2010If you live in the Mid-Atlantic region, especially anywhere near Baltimore and Washington, D.C., you’re likely trying to shake off the disoriented haze that has taken over the region. Life literally came to a stop as we had a ton of snow dropped on us within a four-day period. You know the creed of the U.S. Postal Service — “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds”? Not true anymore. Most people and businesses haven’t received mail in over a week.
And while business has gone on thanks to conference calls and email (if you had power), if you happened to be a company that had some of your biggest business-driving events in the last week, you are out of luck— big time. It turns out this was the situation for one of our clients. They had not one but four events scheduled within the last week. All four have a proven track record of bringing in new business. All four were cancelled. Needless to say, they are bummed.
We learned about this because we had a conference call with them yesterday to discuss the plan for revamping their website, optimizing it from top to bottom and getting a program in place to use all of the tools that are now available to transform their site into the lead generation machine it’s meant to be. They are committed to this project and the philosophy behind it like never before. They see the value in investing in their website and using it as the hub of their marketing strategy. Even when it snows four or five feet within a four-day period and they can’t get out to fill their sales pipeline the way they know it needs to be filled, they will be able to count on their website to reach out and bring them leads. Maybe there needs to be a creed for the Internet now. Hmmm.
Marketing Isn’t Easy… Even for a Marketing Agency
Monday, February 1st, 2010Our agency just launched a new website in the fall. We launch new websites every week for our clients but launching a new one for ourselves was a Herculean task. First, we took a look at our branding and decided to update our logo a little as well as our color palette. We liked our Pomerantz purple but we were also using this “olivey” green that was feeling a bit drab and dated. We wanted our new palette to be happy because these days people can use all of the happy they can get. Getting all of the pieces of this initiative perfect took forever and a day because creative people, like myself, can be super picky. And, fitting this stuff in with all of the other daily goings-on was pretty much impossible. Can you relate?
But the logo exercise actually was easy compared to designing our new website. This required us to dig deep because we had just brought on a new Internet Marketing specialist to our team and needed our positioning to be more focused on this arena but we also didn’t want to lose the reputation we have built as an award-winning creative shop. Needless to say, we figured it out because, well, we always do. We have to.
Next, we needed to “act like a client” to Amanda, our new Internet Marketing specialist, so we could learn the ropes of what is involved in optimizing a site properly in order to sell the services and to do right by our website. Amanda had the patience of a saint (one of the reasons she’s a good match for us and our clients) and she took us through the process step by step. We reviewed our current analytics to understand them the best we could. We weren’t using Google Analytics at the time so they were kind of a mess. We poured over lists of keywords to identify the ones that best fit the strategic direction of our agency. We looked at our competitors’ keywords. We learned about site wide optimization, on page optimization, pay per click campaigns and how to use Google Analytics to guide our online and offline marketing efforts. We also learned about social media communications including Facebook, Linkedin, Twitter and blogging and how they fit in the marketing mix. It was a total immersion in web marketing because we used our new site as the learning tool.
Now, several months later, we get leads off our website on a weekly basis – much more than ever before. It’s a very satisfying feeling. Amanda and I work together regularly to “feed the machine”. This is really what it takes in today’s business environment. Your website has the power to be an incredible business-driving machine for your business but putting all of the pieces together requires dedicated people with the right skill sets and insight into the systems and processes for keeping things running.
So, if a marketing person that is in the trenches doing this stuff everyday tells you it’s not easy, it’s really not. If I were you, I’d outsource it to someone like us. 
Google Analytics: The Must Have For All Marketing Campaigns
Wednesday, December 30th, 2009For decades, business owners and marketing professionals have had to rely on some pretty unreliable sources to determine the success of a marketing campaign. Guestimates, gut instincts, and the always reliable answers to “how did you hear about us?” were usually the best we could do. Today, with the accessibility and affordability of website analytics tools, those days are long gone.
At Pomerantz, we strongly believe that a website is the hub of all marketing strategy; it’s the being that supports your sales and marketing efforts. So if you have a website, it doesn’t matter what type of marketing campaign you are initiating– email, direct mail, social media, print, pay-per-click, banner advertising– everything and anything can and should be measured. Tracking campaigns using an analytics tool, such as Google Analytics, will give you insight into each marketing campaign’s impact on leads, revenue and ROI, as well as the ability to compare the results of different marketing activities to determine where you are getting the most bang for your buck. You will be able to determine which campaigns send the most qualified visitors to your website, assess campaign performance by product or region, discover if new visitors or returning visitors convert more often, and predict future outcomes.
Unless all you care about is website traffic, which hopefully is not the case, the catch is that you can’t track the effectiveness of your marketing strategies if you don’t use analytics goals. A goal, or conversion, is any action that you desire a visitor to your website to take, such as filling out a contact form or completing a transaction. You could have one goal or many goals, it’s up to you. Once you establish your goal(s) and set them up to be tracked in your analytics application, you can start tracking the conversions generated by your marketing efforts.
Here’s an example of how to integrate analytics and goal tracking with a marketing campaign:
Company A launches a marketing campaign consisting of direct mail and email marketing. All pieces drive recipients to a microsite specifically dedicated to the campaign which has the conversion point front and center on the home page of the microsite and on all interior pages on the site. Google Analytics works behind the scenes on this campaign to track visitor behavior and the data obtained allows Company A (or their marketing agency) to quickly determine the success of the campaign and gain insights to help finesse the strategy for future purposes.
The bottom line is– you should not run a marketing campaign without being able to understand and evaluate its success and learn from the results. Take the guesswork out of marketing and let data drive your strategies. Google Analytics is free so there is absolutely no reason not to!
For decades, business owners and marketing professionals have had to rely on some pretty unreliable sources to determine the success of a marketing campaign. Guestimates, gut instincts, and the always reliable answers to “How did you hear about us?” were usually the best we could do. Today, with the accessibility and affordability of website analytics tools, those days are long gone.
At Pomerantz, we strongly believe that a website is the hub of all marketing strategy; it’s the being that supports your sales and marketing efforts. So if you have a website, it doesn’t matter what type of marketing campaign you are initiating– email, direct mail, social media, print, pay-per-click, banner advertising– everything and anything can and should be measured. Tracking campaigns using an analytics tool, such as Google Analytics, will give you insight into each marketing campaign’s impact on leads, revenue and ROI, as well as the ability to compare the results of different marketing activities to determine where you are getting the most bang for your buck. You will be able to determine which campaigns send the most qualified visitors to your website, assess campaign performance by product or region, discover if new visitors or returning visitors convert more often, and predict future outcomes.
Unless all you care about is website traffic, which hopefully is not the case, the catch is that you can’t track the effectiveness of your marketing strategies if you don’t use analytics goals. A goal, or conversion, is any action that you desire a visitor to your website to take, such as filling out a contact form or completing a transaction. You could have one goal or many goals, it’s up to you. Once you establish your goal(s) and set them up to be tracked in your analytics application, you can start tracking the conversions generated by your marketing efforts.
Here’s an example of how to integrate analytics and goal tracking with a marketing campaign:
Company A launches a marketing campaign consisting of direct mail and email marketing. All pieces drive recipients to a microsite specifically dedicated to the campaign which has the conversion point front and center on the home page of the microsite and on all interior pages on the site. Google Analytics works behind the scenes on this campaign to track visitor behavior and the data obtained allows Company A (or their marketing agency) to quickly determine the success of the campaign and gain insights to help finesse the strategy for future purposes.
The bottom line is– you should not run a marketing campaign without being able to understand and evaluate its success and learn from the results. Take the guesswork out of marketing and let data drive your strategies. Google Analytics is free so there is absolutely no reason not to!
Ask The Marketing Coach: Is SEO Really Worth The Money?
Wednesday, December 16th, 2009Dear Marketing Coach,
I’m considering search engine optimization for my website, but I’m not sure if it’s something that is really worth spending money on. Can you tell me what kind of results should I expect and how long it will take before I see the effects of SEO?
When it comes to search engine optimization, exact results can vary greatly, which is why so many business owners have a hard time justifying the cost of SEO services amidst budget cuts and company lay offs. However, if your website hasn’t already been optimized then you should expect to see an improvement in the quality of traffic you receive (which can be measured by an increase in qualified leads or sales), an increase in traffic from search engines, or if you hired a skilled SEO professional you will hopefully get both. Although exact results may vary, SEO campaigns can be measured for success using an analytics tool so it is pretty easy to determine the return on your investment, which we all know is what matters most.
Keep in mind that there are a few things you can do to contribute to the success of your SEO efforts. First off, SEO should be seen as a long-term investment in your business and not as something you do once and then you don’t have to worry about it again. Even if your budget doesn’t support a full-blown SEO campaign, it is a good idea to come up with a 6-12 month SEO plan in order to achieve your goals. With SEO, best results are obtained by first optimizing your website and then focusing on off-page optimization, such as link building, and content creation, which should be done on an ongoing basis as part of your marketing efforts. It is also important that you set proper expectations because SEO results don’t happen overnight. Depending on the competition surrounding your target keywords, and how well your site was doing in the search engines before your started your SEO campaign, it can take more than 6 months before you see a significant increase in search engine rankings. But don’t despair, you should start to see some initial results within a month. But if you are really eager to get a boost in traffic, consider launching pay-per-click campaign while you are waiting for your SEO efforts to kick in gear.
Do you have a question for the Marketing Coach? Go ahead, just ask! Email thecoach@pomagency.com or leave a comment to have all of your marketing questions answered.
Dear Marketing Coach,
I’m considering search engine optimization for my website, but I’m not sure if it’s something that is really worth spending money on. Can you tell me what kind of results should I expect and how long it will take before I see the effects of SEO?
When it comes to search engine optimization, exact results can vary greatly, which is why so many business owners have a hard time justifying the cost of SEO services amidst budget cuts and company lay offs. However, if your website hasn’t already been optimized then you should expect to see an improvement in the quality of traffic you receive (which can be measured by an increase in qualified leads or sales), an increase in traffic from search engines, or if you hired a skilled SEO professional you will hopefully get both. Although exact results may vary, SEO campaigns can be measured for success using an analytics tool so it is pretty easy to determine the return on your investment, which we all know is what matters most.
Keep in mind that there are a few things you can do to contribute to the success of your SEO efforts. First off, SEO should be seen as a long-term investment in your business and not as something you do once and then you don’t have to worry about it again. Even if your budget doesn’t support a full-blown SEO campaign, it is a good idea to come up with a 6-12 month SEO plan in order to achieve your goals. With SEO, best results are obtained by first optimizing your website and then focusing on off-page optimization, such as link building, and content creation, which should be done on an ongoing basis as part of your marketing efforts. It is also important that you set proper expectations because SEO results don’t happen overnight. Depending on the competition surrounding your target keywords, and how well your site was doing in the search engines before you started your SEO campaign, it can take more than 6 months before you see a significant increase in search engine rankings. But don’t despair, you should start to see some initial results within a month. But if you are really eager to get a boost in traffic, consider launching a pay-per-click campaign while you are waiting for your SEO efforts to kick in gear.
Do you have a question for the Marketing Coach? Go ahead, just ask! Email thecoach@pomagency.com or leave a comment to have all of your marketing questions answered.
Ask The Marketing Coach: How Is A Website Optimized For Search Engines?
Wednesday, December 2nd, 2009Dear Marketing Coach,
How is a website optimized to make it “search engine-friendly”?
Search engine optimization (SEO) is the process of improving the volume or quality of traffic to a website from search engines. This process focuses on 3 main areas of optimization: On-Page, Site-Wide, and Off-Page. When a website is optimized to make it more “search engine-friendly”, the focus is strictly on the On-Page and Site-Wide optimization, meaning the SEO enhancements are made to the actual website. Other external factors also influence search engine traffic and rankings, which is when Off-Page optimization comes into play.
On-Page and Site-Wide optimization techniques ensure that your website is fully accessible to search engine robots so your web pages can be rapidly indexed and appropriately ranked. On-Page optimization concentrates on improving the “search engine-friendliness” of a specific web page whereas Site-Wide optimization addresses the more technical issues that affect the entire website. On-Page optimization includes writing keyword-rich page titles and meta tags for every web page, adding keywords to the content on the site, and weaving hyperlinks throughout the content to link to other internal web pages. Site-Wide optimization identifies and resolves issues with site maps, 404 error pages, page URLs, directory structure and file naming systems.
If your website doesn’t use proper On-Page or Site-Wide optimization tactics, then search engines probably won’t be able to find all of the content on your website. This can result in your site missing out on opportunities to show up in search engine results, which limits your site’s exposure to potential customers on the web.
Do you have a question for the Marketing Coach? Go ahead, just ask! Email thecoach@pomagency.com or leave a comment to have all of your marketing questions answered.
Ask The Marketing Coach: My Website Needs Help, What’s My First Move?
Monday, November 16th, 2009Dear Marketing Coach,
I know my company’s website needs some help, but I’m not sure what to do first. Our budget is tight right now so can you tell me a couple of things I can do to get started and what will give me the most bang for my buck?
When revamping a website, there are two areas of improvement that I like to focus on— traffic and conversions. A conversion is the desired action you want your website visitors to complete, such as filling out a contact form or an online purchase transaction. Typically, increasing volume while improving the quality of traffic and conversions will get you the most bang for your buck. But there are many tactics to achieve this goal so it’s no surprise that you’re left wondering where to start. To determine which tactics you should focus on first, take a step back and look at your website through the eyes of a potential customer. Now what do you see? Overall, is the site visually appealing? Can you tell right away what the purpose is of the website and what action to take if you are interested in the product or service offered? Is the site easy to navigate? Are there multiple conversion points that make it easy for you to contact the company or complete a transaction?
If you answered “No” to any of these questions then you’ve got yourself a lazy website! Whip it into shape with a fresh new conversion-focused design and save room in your budget for search engine optimization (SEO), which will improve the quality of the traffic you receive and boost your search engine rankings— you’ll start getting more website visitors and those visitors will convert to sales.
However, if you answered “Yes” to most of these questions then you are ready to focus on search engine marketing via a SEO, Pay Per Click (PPC), or Social Marketing campaign. SEO, PPC, and Social Marketing are all proven strategies for increasing website traffic and conversions. Which tactic you choose depends on your budget, goals, and target audience.
If you had a hard time answering the above questions, then contact Pomerantz for a free Website Evaluation and let us tell you what we think!
Do you have a question for the Marketing Coach? Go ahead, just ask! Email thecoach@pomagency.com or leave a comment to have all of your marketing questions answered.
Journey to a New Website — Where to Begin?
Thursday, October 22nd, 2009At Pomerantz, we recently took some of our own advice and decided to give our website a complete overhaul— total redesign, new content management system, and fully optimized for search engines. During this journey, as we walked a mile in our clients’ shoes, we discovered that there were some things that even our agency struggled with along the way (and we’re the professionals!). That got me thinking about how challenging it can be to figure out where to start with all of this web stuff, how to determine what’s going to work for your business, and how to select a service provider that will turn your goals into reality. Here are a few tips to help you sort through the muck and focus in on what’s really important:
1. Research the basics
You could spend countless hours reading articles about web design, web development, content management systems, internet marketing, search engine optimization, web analytics, and more, but the goal of your research should not be to become an expert in these disciplines. The idea is to form a basic understanding of the tools available to enhance your company’s web presence so you don’t feel overwhelmed when shopping around for service providers. A few quick searches can help you make sense of the difference between pay per click advertising and search engine optimization or weigh the pros and cons of using a content management system versus not using a CMS. But when it comes to understanding the techniques that are used to implement these tactics— it’s probably best to leave that to the professionals.
2. Research your competitors
Although any good web service provider includes competitive analysis when formulating an internet marketing strategy, it doesn’t hurt to go into the process already knowing what your competitors are up to. Start with your competitors’ websites and make note of what you like and what you don’t like. Look for certain design styles that catch your eye (in a good or bad way), try to find specific functions that appeal to you such as the navigation or portfolio gallery, notice the calls to action on the websites and how prospects are encouraged to contact the company or take a desired action, check to see if your competitors are utilizing a blog or promoting social media profiles (Facebook, Twitter, LinkedIn, etc) on their websites.
3. Shop around
If your company doesn’t have an agency of record that can help with a website redesign or internet marketing, do some comparison shopping before you pick your service provider. Not all web design firms, search engine companies, and internet marketing agencies are created equal. Many have a checklist of standard services that they will sell you, even if your company doesn’t need it, so beware of firms that don’t talk to you about your business and goals before offering prices and solutions. Don’t be afraid to ask for references, descriptions of the web work the agency has performed, and the results their clients have seen. Also, if an agency can’t explain their services or results in a way that you can understand… then keep looking!
Don’t worry, if you need help along the way just Ask The Marketing Coach! Or if you want to start shopping around now, contact Pomerantz for a free Website Evalution.
Ask The Marketing Coach
Saturday, October 17th, 2009Submit a question now!
